Feature

Automatic Escalation

Guarantee timely action with automated escalation for unresolved tasks and reminders, notifying the right people when needed.
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 Illustration of the Expiration Reminder app showing automated escalation features, including conditional rules setup and active escalations management.

Automated Escalation Rules

Configure detailed rules to automatically escalate tasks and reminders that require immediate attention.

Conditional Rules

Configure detailed rules to automatically escalate tasks and reminders that need immediate attention.

  • Conditional Rules: Escalation notifications are triggered when specific criteria are met.
  • Selective Escalation: Escalate to management only if certain conditions are fulfilled.
  • Flexible Conditions: Use almost any field to set conditions for escalation
Illustration of the Expiration Reminder app showing custom escalation rules setup
Illustration of the Expiration Reminder app showing management of active escalations

Manage Escalations

Easily access, create, edit, or delete active escalations.

  • Active Escalations: View and manage all active escalations in real-time.
  • Create New Escalations: Quickly set up new escalation rules as needed.
  • Edit or Delete: Modify existing escalation rules or remove them entirely to suit changing needs.